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Leaders these days need to know a lot of things.
They need strong business acumen, to be experts in their field, to be able to delegate and outstanding emotional intelligence.
But as I look back over my career, there are things that the best leaders I have worked with knew that go beyond what you can learn in university or from a great book.
Here are 10 things that every leader should know: Read the rest of this entry »
A corporal stood by, giving lordly orders to “Heave.”
But the piece of timber was too heavy for the squad.
“Why don’t you help them?” asked the quiet man on the horse, addressing the important corporal.
There will be times when you notice someone who hasn’t delivered at an expected level.
Or perhaps they have made a dramatic mistake or have been unmotivated for quite some time.
In each of these coaching opportunities, you have a choice.
You could: Read the rest of this entry »
Young Tom was chatting to his mentor, Dwyer, about his future career options.
“I think that I could be a great leader one day!” Tom proudly announced.
“OK, well I think that I could be a bullfrog one day,” responded Dwyer.
Dwyer often came out with seemingly absurd statements and they continually frustrated and confused his younger protegé.
“Don’t be ridiculous, I really think that I could be a leader one day, you could never be a bullfrog,” retorted Tom.
“If you can think that you can be a leader, why can’t I think that I could be a bullfrog?”
In 1931, Gandhi was invited to speak to the British Parliament.
As Gandhi was one of the most vocal supporters of Indian independence, his visit was greeted with suspicion and caution by a parliament who strongly opposed Gandhi’s passion.
The great leader stood with no notes and spoke for two hours.
He spoke eloquently and with passion, and when he finished, his audience stood and applauded as one.
It was an extraordinary moment for a truly remarkable man.
Later, an English journalist asked one of Gandhi’s assistants how he was able to stand with no notes and speak to brilliantly for such a long time.
Leadership guru and best-selling author, John C. Maxwell once said, “Leaders must know the way, go the way and show the way.”
It’s a great reminder of the responsibilities and challenges that come with leadership.
There can be a temptation as leaders to operate without a clear plan, to be aloof and to ask people to do things that you would never do, but that’s not how the best leaders operate.
So, if you’re a leader (or are aspiring to be one), let me ask you a few questions:
No matter how much you want to, you can’t force everything.
You can’t force people to agree with you.
You can’t force someone to see things from your perspective.
You can’t force people to share your values.
You can’t force your boss to give you a promotion.
You can’t force someone to believe in God.
So what do you do?
There’s a story of a young man who went to see a mentor.
The mentor said to him, “To be an effective leader, you need to learn how to make better decisions.”
“How do I learn how to make better decisions?” the young man asked.
“You need to get more experience.”
“How do I get more experience?”
“You need to make more bad decisions.”
Whenever a new employee starts at Apple, they receive a letter that says the following:
There’s work and there’s your life’s work.
The kind of work that has your fingerprints all over it. The kind of work that you’d never compromise on. That you’d sacrifice a weekend for. You can do that kind of work at Apple. People don’t come here to play it safe. They come here to swim in the deep end.
They want their work to add up to something.
Something big. Something that couldn’t happen anywhere else.
Welcome to Apple.
Educator Daphne Koller recently gave a TED talk that contained the following contrasting quotes:
Firstly, from Mark Twain,
College is a place where a professor’s lecture notes go straight to the students’ lecture notes, without passing through the brains of either.
And then this from Plutarch,
The mind is not a vessel that needs filling, but wood that needs igniting.
These quotes describe the difference between giving information that no-one cares about and getting your audience excited about what you’re sharing.