If a plumber is booked for 9am, we are surprised if they turn up at 9am.

If a politician makes an election promise, we are surprised if they keep it.

If a teenager says that they have done their homework, we are surprised if they have done it.

Now, what about you?

What’s your reputation?

Are you sloppy and unreliable like many in your field?

Or do you surprise us?

As writer, Wayne Gerard Trotman says, “The most successful people I know are also the most reliable.”

Let that be you.