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I started a new role today.

It’s an opportunity to build new relationships.

A chance to make a contribution in a different context.

And a chance to roll out some old messages to some new ears.

You can be sure that they’ll hear about being a thermostat, not a thermometer, as we discuss the importance of attitude.

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Before David’s epic biblical encounter with Goliath, he said to the king,

“Let no one lose heart on account of this Philistine; your servant will go and fight him.”

We all know how the story ends, but I love how it begins.

With a word of encouragement.

With a statement of hope.

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You may not be the most talented person in your organisation.

There’s also a possibility that you won’t be the most charismatic person that we meet.

You may not be the most experienced.

You may not be the most connected, have the fanciest office or the most extravagant title.

But you can be elite with the level of effort that you put in.

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In 1980, little known guard, Terry Duerod was making his debut for the Boston Celtics late in a game against the New York Knicks.

He took one shot, a jump shot from the top of the key, which rattled against the rim and then fell out.

Feeling slightly dejected in the locker room after the game, the team’s star, Larry Bird, came up to him and encouraged him to take that shot every time.

Duerod was a shooter and it would have been easy to go into his shell after that miss, but in doing so, he wouldn’t have been able to make the most of his strengths.

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American writer, Washington Irving once said, “Little minds are tamed and subdued by misfortune; but great minds rise above it.”

How do you respond to challenging times?

Where does your mind go to during periods of misfortune?

Are you defeated?

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If you bring enthusiasm to an interaction and the other person doesn’t, it can fall flat after a while.

But if you both bring enthusiasm, it multiplies.

You both walk away energised.

You both are encouraged to bring that same heart rate to the next meeting.

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We want to what the future is going to look like.

Will it all work out as planned?

Will we be living the dream?

Is it idyllic?

And we want to know what each step will look like along the way.

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The reality is that we all have flaws.

I know I do.

I know you do.

I know that politicians, athletes and television personalities do.

It’s easy to be outraged by the flaws that we see in others.

We rant and rave and complain.

We tweet and retweet.

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We’ve all seen the headlines.

6 steps to improve your love life.

5 steps to financial freedom.

3 steps to a better you.

But how many steps does it really take to get where you want to go?

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Stephen Covey used to tell an old story about a samurai warrior who had three sons.

He wanted to teach them the value of teamwork, so he gave them each an arrow and asked them to break it.

They did this with ease.

Then he gave them a bundle of three arrows that were tied together and asked them to repeat the process.

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