they-dont-care-how-muchLeaders these days need to know a lot of things.

They need strong business acumen, to be experts in their field, to be able to delegate and outstanding emotional intelligence.

But as I look back over my career, there are things that the best leaders I have worked with knew that go beyond what you can learn in university or from a great book.

Here are 10 things that every leader should know:

  1. The name of every direct report’s partner/spouse,
  2. The birthday of every person who works for them,
  3. How many kids they have and their names,
  4. What pets they have,
  5. Their interests, hobbies and the team they support,
  6. Their strengths and passions,
  7. Their aspirations (career-related or not),
  8. What they are reading,
  9. What they are doing on the holidays,
  10. Anything else that matters to the people who work for them.

If you’re that close to your staff and care that much that you know these things, you’re well on your way to developing a team that will give their all for you.

Remember, they don’t care how much you know unless they know how much you care.

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